Plugin not loading

Description

Just installed the plugin on our instance.

Cloud Instance info:

  • 50 users

  • about 10 active projects

  • around 3,500 to 4,000 issues and counting

  • Plugins installed: Portfolio for JIRA, Tempo timesheet, ZAPI, Zephyr, JIRA Misc workflow extensions

Issue description:

  • Click on "Goggles" tab at the top.

  • Page displays a box at the top left saying "Root"

  • Underneath that box, a loader displays indefinitely

Looking at the JS source, here's what I get (for lack of a screenshot, unable to upload one here):

GET https://jiragoggles.herokuapp.com/api/card/project?page=1&size=12&jwt=eyJ0e…ZC1hOTY4LTE3NmViNGU4ZWE2NSJdfQ.bd4_YpCdxvMA1HHdG56dPG932yNdGBbORBoyM2nV_Lg 503 (Service Unavailable)
scheduleTask @ polyfills.bundle.js:2
ZoneDelegate.scheduleTask @ polyfills.bundle.js:2
Zone.scheduleMacroTask @ polyfills.bundle.js:2
(anonymous) @ polyfills.bundle.js:2
send @ VM2421:3
(anonymous) @ vendor.bundle.js:20
Observable.subscribe @ vendor.bundle.js:1
MapOperator.call @ vendor.bundle.js:6
Observable.subscribe @ vendor.bundle.js:1
BaseScrollableCardsViewComponent._loadNextBatch @ main.bundle.js:3
RootComponent.loadNextBatch @ main.bundle.js:5
BaseScrollableCardsViewComponent.ngOnInit @ main.bundle.js:3
Wrapper_RootComponent.detectChangesInternal @ /AppModule/RootComponent/wrapper.ngfactory.js:12
_View_RootComponent_Host0.detectChangesInternal @ /AppModule/RootComponent/host.ngfactory.js:28
AppView.detectChanges @ vendor.bundle.js:26
ViewRef_.detectChanges @ vendor.bundle.js:19
RouterOutlet.activate @ vendor.bundle.js:21
ActivateRoutes.placeComponentIntoOutlet @ vendor.bundle.js:6
ActivateRoutes.activateRoutes @ vendor.bundle.js:6
(anonymous) @ vendor.bundle.js:6
ActivateRoutes.activateChildRoutes @ vendor.bundle.js:6
ActivateRoutes.activate @ vendor.bundle.js:6
(anonymous) @ vendor.bundle.js:6
(anonymous) @ vendor.bundle.js:1
SafeSubscriber.__tryOrSetError @ vendor.bundle.js:2
SafeSubscriber.next @ vendor.bundle.js:2
Subscriber._next @ vendor.bundle.js:2
Subscriber.next @ vendor.bundle.js:2
MergeMapSubscriber.notifyNext @ vendor.bundle.js:5
InnerSubscriber._next @ vendor.bundle.js:27
Subscriber.next @ vendor.bundle.js:2
MapSubscriber._next @ vendor.bundle.js:6
Subscriber.next @ vendor.bundle.js:2
ReduceSubscriber._complete @ vendor.bundle.js:28
Subscriber.complete @ vendor.bundle.js:2
MergeMapSubscriber._complete @ vendor.bundle.js:5
Subscriber.complete @ vendor.bundle.js:2
ArrayObservable._subscribe @ vendor.bundle.js:14
Observable.subscribe @ vendor.bundle.js:1
MergeMapOperator.call @ vendor.bundle.js:5
Observable.subscribe @ vendor.bundle.js:1
ReduceOperator.call @ vendor.bundle.js:28
Observable.subscribe @ vendor.bundle.js:1
MapOperator.call @ vendor.bundle.js:6
Observable.subscribe @ vendor.bundle.js:1
subscribeToResult @ vendor.bundle.js:10
MergeMapSubscriber._innerSub @ vendor.bundle.js:5
MergeMapSubscriber._tryNext @ vendor.bundle.js:5
MergeMapSubscriber._next @ vendor.bundle.js:5
Subscriber.next @ vendor.bundle.js:2
MergeMapSubscriber.notifyNext @ vendor.bundle.js:5
InnerSubscriber._next @ vendor.bundle.js:27
Subscriber.next @ vendor.bundle.js:2
EverySubscriber.notifyComplete @ vendor.bundle.js:21
EverySubscriber._complete @ vendor.bundle.js:21
Subscriber.complete @ vendor.bundle.js:2
MergeAllSubscriber._complete @ vendor.bundle.js:10
Subscriber.complete @ vendor.bundle.js:2
Subscriber._complete @ vendor.bundle.js:2
Subscriber.complete @ vendor.bundle.js:2
ArrayObservable._subscribe @ vendor.bundle.js:14
Observable.subscribe @ vendor.bundle.js:1
MapOperator.call @ vendor.bundle.js:6
Observable.subscribe @ vendor.bundle.js:1
MergeAllOperator.call @ vendor.bundle.js:10
Observable.subscribe @ vendor.bundle.js:1
EveryOperator.call @ vendor.bundle.js:21
Observable.subscribe @ vendor.bundle.js:1
subscribeToResult @ vendor.bundle.js:10
MergeMapSubscriber._innerSub @ vendor.bundle.js:5
MergeMapSubscriber._tryNext @ vendor.bundle.js:5
MergeMapSubscriber._next @ vendor.bundle.js:5
Subscriber.next @ vendor.bundle.js:2
MapSubscriber._next @ vendor.bundle.js:6
Subscriber.next @ vendor.bundle.js:2
MapSubscriber._next @ vendor.bundle.js:6
Subscriber.next @ vendor.bundle.js:2
MapSubscriber._next @ vendor.bundle.js:6
Subscriber.next @ vendor.bundle.js:2
MergeMapSubscriber.notifyNext @ vendor.bundle.js:5
InnerSubscriber._next @ vendor.bundle.js:27
Subscriber.next @ vendor.bundle.js:2
subscribeToResult @ vendor.bundle.js:10
MergeMapSubscriber._innerSub @ vendor.bundle.js:5
MergeMapSubscriber._tryNext @ vendor.bundle.js:5
MergeMapSubscriber._next @ vendor.bundle.js:5
Subscriber.next @ vendor.bundle.js:2
Subscriber._next @ vendor.bundle.js:2
Subscriber.next @ vendor.bundle.js:2
MapSubscriber._next @ vendor.bundle.js:6
Subscriber.next @ vendor.bundle.js:2
Subscriber._next @ vendor.bundle.js:2
Subscriber.next @ vendor.bundle.js:2
FirstSubscriber._emitFinal @ vendor.bundle.js:28
FirstSubscriber._emit @ vendor.bundle.js:28
FirstSubscriber._tryPredicate @ vendor.bundle.js:28
FirstSubscriber._next @ vendor.bundle.js:28
Subscriber.next @ vendor.bundle.js:2
OuterSubscriber.notifyNext @ vendor.bundle.js:9
InnerSubscriber._next @ vendor.bundle.js:27
Subscriber.next @ vendor.bundle.js:2
Subscriber._next @ vendor.bundle.js:2
Subscriber.next @ vendor.bundle.js:2
MergeMapSubscriber.notifyNext @ vendor.bundle.js:5
InnerSubscriber._next @ vendor.bundle.js:27
Subscriber.next @ vendor.bundle.js:2
subscribeToResult @ vendor.bundle.js:10
MergeMapSubscriber._innerSub @ vendor.bundle.js:5
MergeMapSubscriber._tryNext @ vendor.bundle.js:5
MergeMapSubscriber._next @ vendor.bundle.js:5
Subscriber.next @ vendor.bundle.js:2
ScalarObservable._subscribe @ vendor.bundle.js:21
Observable.subscribe @ vendor.bundle.js:1
MergeMapOperator.call @ vendor.bundle.js:5
Observable.subscribe @ vendor.bundle.js:1
CatchOperator.call @ vendor.bundle.js:21
Observable.subscribe @ vendor.bundle.js:1
subscribeToResult @ vendor.bundle.js:10
MergeAllSubscriber._next @ vendor.bundle.js:10
Subscriber.next @ vendor.bundle.js:2
MapSubscriber._next @ vendor.bundle.js:6
Subscriber.next @ vendor.bundle.js:2
ArrayObservable._subscribe @ vendor.bundle.js:14
Observable.subscribe @ vendor.bundle.js:1
MapOperator.call @ vendor.bundle.js:6
Observable.subscribe @ vendor.bundle.js:1
MergeAllOperator.call @ vendor.bundle.js:10
Observable.subscribe @ vendor.bundle.js:1
FirstOperator.call @ vendor.bundle.js:28
Observable.subscribe @ vendor.bundle.js:1
CatchOperator.call @ vendor.bundle.js:21
Observable.subscribe @ vendor.bundle.js:1
MapOperator.call @ vendor.bundle.js:6
Observable.subscribe @ vendor.bundle.js:1
CatchOperator.call @ vendor.bundle.js:21
Observable.subscribe @ vendor.bundle.js:1
MergeMapOperator.call @ vendor.bundle.js:5
Observable.subscribe @ vendor.bundle.js:1
MapOperator.call @ vendor.bundle.js:6
Observable.subscribe @ vendor.bundle.js:1
MapOperator.call @ vendor.bundle.js:6
Observable.subscribe @ vendor.bundle.js:1
MapOperator.call @ vendor.bundle.js:6
Observable.subscribe @ vendor.bundle.js:1
MergeMapOperator.call @ vendor.bundle.js:5
Observable.subscribe @ vendor.bundle.js:1
MergeMapOperator.call @ vendor.bundle.js:5
Observable.subscribe @ vendor.bundle.js:1
(anonymous) @ vendor.bundle.js:1
ZoneAwarePromise @ polyfills.bundle.js:2
Observable.forEach @ vendor.bundle.js:1
(anonymous) @ vendor.bundle.js:6
ZoneAwarePromise @ polyfills.bundle.js:2
Router.runNavigate @ vendor.bundle.js:6
(anonymous) @ vendor.bundle.js:6
ZoneDelegate.invoke @ polyfills.bundle.js:2
onInvoke @ vendor.bundle.js:13
ZoneDelegate.invoke @ polyfills.bundle.js:2
Zone.run @ polyfills.bundle.js:2
(anonymous) @ polyfills.bundle.js:2
ZoneDelegate.invokeTask @ polyfills.bundle.js:2
onInvokeTask @ vendor.bundle.js:13
ZoneDelegate.invokeTask @ polyfills.bundle.js:2
Zone.runTask @ polyfills.bundle.js:2
drainMicroTaskQueue @ polyfills.bundle.js:2
ZoneTask.invoke @ polyfills.bundle.js:2
vendor.bundle.js:19 EXCEPTION: Response with status: 503 Service Unavailable for URL: https://jiragoggles.herokuapp.com/api/card/project?page=1&size=12&jwt=eyJ0e…ZC1hOTY4LTE3NmViNGU4ZWE2NSJdfQ.bd4_YpCdxvMA1HHdG56dPG932yNdGBbORBoyM2nV_Lg
ErrorHandler.handleError @ vendor.bundle.js:19
next @ vendor.bundle.js:12
e.object.i @ vendor.bundle.js:13
SafeSubscriber.__tryOrUnsub @ vendor.bundle.js:2
SafeSubscriber.next @ vendor.bundle.js:2
Subscriber._next @ vendor.bundle.js:2
Subscriber.next @ vendor.bundle.js:2
Subject.next @ vendor.bundle.js:5
EventEmitter.emit @ vendor.bundle.js:13
NgZone.triggerError @ vendor.bundle.js:13
onHandleError @ vendor.bundle.js:13
ZoneDelegate.handleError @ polyfills.bundle.js:2
Zone.runTask @ polyfills.bundle.js:2
ZoneTask.invoke @ polyfills.bundle.js:2
vendor.bundle.js:2 Uncaught Response {_body: "<!DOCTYPE html>↵ <html>↵ <head>↵ <meta name="vi…ication-error.html"></iframe>↵ </body>↵ </html>", status: 503, ok: false, statusText: "Service Unavailable", headers: Headers…}

Hope this helps investigate the issue (related to )

Thanks! Please feel free to contact me directly.

Status

Assignee

Piotr Trojanowski

Reporter

Anonymous

Labels

None

Reporter e-mail

Sprint

Priority

High
Configure